We are available 24 hrs a day, dial 705 444 5139 ext 6. Please use discretion, an after hours emergency is water loss, fire, storm damage, lock outs. In the case of extreme emergency, first dial 911. Please be advised that there may be charges for attendance.
How do I get my owner portal setup?
Please contact our office and we will assist you in getting your portal set up.
How do I order a status certificate?
Go to the Certificate Request tab and fill out the information and choose either 2 or 10 day service. Please note if you choose to pay in office the request will not be processed until payment is received.
I just received a PIC, what do I need to do?
A PIC (Periodic information Certificate) is strictly for information purposes, all you need to do is read.
What are the director training requirements?
All directors elected after November 2017 are required to complete the training courses through the Condominium Authority of Ontario within 6 months of being elected to the board. The following link takes you directly to the training https://www.condoauthorityontario.ca/en-US/training/
What if someone is parked in my parking space?
Call our office and we can either have the car ticketed or towed.
What is the process if I want to make a change to my unit or the common elements?
If you are planning to make changes to your unit or common elements, you are required to fill out a request for consent and release (RFCR) that will need to be approved by the board of directors. If you aren’t sure if you require permission its best to ask.
What to do with my car when there is a big snowfall?
If there is a big snowfall please move car to allow the contractor to clear out your parking space.
Where can I see the CORE Condominium Documents?
All CORE Documents are available for review in your owner portal